account

Get all the support related to account here. Start with finding your query.

How can I access Finology ONE services?

To access your Finology ONE account, simply click on the Dashboard using the following link: - https://www.finology.in/account/dashboard

What is the best way to contact you if I have questions regarding my existing orders?

For any issue or concern related to your existing order, you can mail us at support@finology.in.

Can I use Finology ONE subscription through mobile?

Yes, the system has been designed keeping in mind the various devices and platforms used to access the internet. You can use any device (including mobile, laptops) of your choice and convenience.  

How to signup with Finology/ How to create an account?

To create an account with Finology, follow these simple steps:

 

Step 1- Kindly visit the "Login" page

Step 2- Input your Name, Email ID, and Mobile Number in the respective column and then click on the ‘Sign up’ button

Step 3- Enter the OTP received

Step 4- Set up and confirm your password

Step 5- Click on Login to Finology

 

Voila! You have successfully signed up.

What to do if I am not receiving OTP?

We send OTP to the registered mobile number and Email address. You can use either one of them. Also, don't forget to check your spam folder (just in case). A common cause for this could be an improper network and different country codes. Make sure you have a good and stable connection.

Is there any criteria for setting a password?

There are no such criteria to set a password; it can be a combination of any letter, number, and symbol.

How to use Google to create an account?

You can use Google to create your Finology account with these simple steps:

 

Step 1- Kindly visit this link

Step 2- Click on “Sign Up with Google”

Step 3- Input your details in the respective column and then click on the ‘Sign Up’ button

Step 4- Enter the OTP received

Step 5- Set up and confirm your password

Step 6- Click on Login to Finology.

 

Hurray! You have successfully signed up.

Can I login from multiple devices?

For ease, we provide access from mobile, laptop, tablet, and other devices simultaneously. But, we would not suggest you to access from multiple devices for safety/privacy reasons.

I forgot my Password. How to login?

No problem. You can easily reset your password by following the below steps:

 

Step 1- Kindly visit this link

Step 2- Click on “Reset Password”

Step 3- Enter your registered email ID/mobile number

Step 4- You will receive an OTP on your mobile number/email ID

Step 5- Enter the OTP

Step 6- Reset the password of your choice

Can I login from multiple devices?

For ease, we provide access from mobile, laptop, tablet, and other devices simultaneously. But, we would not suggest you to access from multiple devices for safety/privacy reasons.

How can I update my Finology profile?

To update your profile, follow these simple steps:

 

Step 1- Login to your account

Step 2- Click on the “Profile” section from the left corner of your dashboard.

Step 3- Update the necessary changes as desired

Step 4- Click on “ Submit changes”

Step 5- Log out and then log in again for the change.

 

 

How to use Google to login to Finology account?

You can easily log in to your Finology account using Google by following these simple steps:

 

Step 1- Kindly visit the Login Page

Step 2- Click on “Sign in with Google” 

Step 3- Select your Google account

Step 4- Enter Password

 

And It's done!

How to login to my Finology account?

To log in to your Finology account, just follow these simple steps:
 

Step 1- Kindly visit this link

Step 2- Enter your registered mobile number and click on the "Continue" button

Step 3- Enter your password 

Step 4- Finally, click on the "Login" button

 

How can I delete my Finology account?

Ah! This is something unpleasant to hear. We wish to serve you for decades. Still, if you feel Finology is not the right service, you can email us at support@finology.in and we will delete your account from our database.

How secure is my personal data?

The safety of your personal data is important to us. We apply the best technology to protect your data. To know more, please refer to our Privacy Policy.

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