payments

Get all the support related to payments here. Start with finding your query.

What payment modes are accepted on your website?

You can pay using all major debit and credit cards, over 40 net banking options, UPI payments through Paytm, PhonePe, and BHIM, as well as popular wallets including Mobikwik, FreeCharge, Airtel Money, Ola Money, and JioMoney to make one-time and recurring payments via Razorpay. To make the payment you can click here.

How will I get charged for my subscription?

We have an auto-debit feature and the subscription charges are charged at the start of each billing period. Please visit the “Subscription” section on your dashboard, if you wish to know your billing cycle or view payment history.

I am unable to make payment on your website, what should I do?

Your bank or financial institution must have declined the payment, or there might be network or connection errors, so we would suggest you try after some time.You can also try subscribing through a different payment method.

How can I change my Payment method?

In that case, you need to cancel your subscription and resubscribe from the different payment method.

Do you offer refunds?

Sorry, since the nature of service is such that you get access to the complete benefits as soon as you subscribe, and these benefits are irrevocable in nature, we offer constant improvements in our services but not refunds.

Are the charges inclusive of taxes?

The annual subscription fee of Rs.5,999 includes all applicable taxes, whereas the monthly plan priced at Rs.599 inclusive of GST

Is installment facility available?

We have made our subscription affordable for everyone to use, which might not require paying in installments.

How will the charge reflect in my bank/card statement?

It will be reflected as Finology Ventures Private Limited.

Do you offer any discounts for Finology 30?

Yes, if you have joined the waitlist before the launch of Finology 30, you will get a flat discount of Rs.2,000. All Finology ONE users can upgrade at a price adjusted for their existing payment on a pro-rata basis. Additionally, if you are one of our esteemed Finology ONE active users who subscribed before Finology 30, you have a chance to upgrade with a flat discount of Rs.2,000 for the first month.

Do you offer any discounts for Finology One?

The tools provided by Finology are always free to use. However, it’s the additional features that we charge for. We do not offer any discounts for Finology ONE, but we’re sure you wouldn’t regret subscribing to it at a mere price of Rs. 599/- a month or just Rs. 5999/- a year.

How can I cancel my subscription?

We do not want you to go! Yet if you wish to cancel your subscription, you can visit the Subscription section from the dashboard and cancel your subscription.

Why is my payment option not working?

Nothing to panic about! Please try using a different payment method from the options available.

Why didn’t the subscription get activated even after paying the subscription fee?

Please don’t worry. If you made the payment via UPI or Wallet, kindly wait for at least 24-48 hours.

Do you offer any free trial for Finology One subscription?

The tools provided by Finology are always free to use. However, it’s the additional features that we charge for. We do not offer any trial for Finology ONE, but we’re sure you wouldn’t regret subscribing to it at a mere price of Rs. 599/- a month or just Rs. 5999/- a year.
 

Do you offer any free trial for Finology 30 subscription?

Yes, if you are one of our esteemed Finology ONE active users who subscribed before the launch of Finology 30, you get a free 1-month trial of Finology 30.

Are the subscription charges for Finology 30 inclusive of taxes?

Yes, the subscription charges for Finology 30 are inclusive of taxes, totaling Rs.11,999/- for a year.

How long is my Finology ONE Subscription valid?

Your subscription will be valid until you cancel it. Your subscription may only get obstructed in case your payment is interrupted due to payment process failure.

How can I renew my Finology ONE subscription?

The subscription for Finology ONE gets auto renewed at the end of every billing cycle for an eased and hassle-free access to Finology ONE.

If I do not want to use all the services provided in Finology ONE, can I make a partial payment?

No, we only charge a monthly subscription fee. After subscribing you can access all our premium tools and platforms (Ticker and Quest).

If I cancel my Finology ONE subscription, will I get a refund?

Sorry, our team works really hard to make our services enriching. We offer constant improvements but no refunds. Once you cancel a subscription, you won't be charged for future subscription fees. However, past subscription fees won’t be refunded.

Can I cancel my Finology 30 subscription?

Cancellation of the Finology 30 subscription is not possible as it is an annual plan that grants complete access to all features upon subscription.
 

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