Get all the support related to payments here. Start with finding your query.
You can pay using all major debit and credit cards, over 40 net banking options, UPI payments through Paytm, PhonePe, and BHIM, as well as popular wallets including Mobikwik, FreeCharge, Airtel Money, Ola Money, and JioMoney to make one-time and recurring payments via Razorpay. To make the payment you can click here.
We have an auto-debit feature and the subscription charges are charged at the start of each billing period. Please visit the “Subscription” section on your dashboard, if you wish to know your billing cycle or view payment history.
Your bank or financial institution must have declined the payment, or there might be network or connection errors, so we would suggest you try after some time.You can also try subscribing through a different payment method.
In that case, you need to cancel your subscription and resubscribe from the different payment method.
Sorry, since the nature of service is such that you get access to the complete benefits as soon as you subscribe, and these benefits are irrevocable in nature, we offer constant improvements in our services but not refunds.
The annual subscription fee of Rs.5,999 includes all applicable taxes, whereas the monthly plan priced at Rs.599 inclusive of GST
We have made our subscription affordable for everyone to use, which might not require paying in installments.
It will be reflected as Finology Ventures Private Limited.
Yes, if you have joined the waitlist before the launch of Finology 30, you will get a flat discount of Rs.2,000. All Finology ONE users can upgrade at a price adjusted for their existing payment on a pro-rata basis. Additionally, if you are one of our esteemed Finology ONE active users who subscribed before Finology 30, you have a chance to upgrade with a flat discount of Rs.2,000 for the first month.
The tools provided by Finology are always free to use. However, it’s the additional features that we charge for. We do not offer any discounts for Finology ONE, but we’re sure you wouldn’t regret subscribing to it at a mere price of Rs. 599/- a month or just Rs. 5999/- a year.
We do not want you to go! Yet if you wish to cancel your subscription, you can visit the ‘Subscription’ section from the dashboard and cancel your subscription.
Nothing to panic about! Please try using a different payment method from the options available.
Please don’t worry. If you made the payment via UPI or Wallet, kindly wait for at least 24-48 hours.
The tools provided by Finology are always free to use. However, it’s the additional features that we charge for. We do not offer any trial for Finology ONE, but we’re sure you wouldn’t regret subscribing to it at a mere price of Rs. 599/- a month or just Rs. 5999/- a year.
Yes, if you are one of our esteemed Finology ONE active users who subscribed before the launch of Finology 30, you get a free 1-month trial of Finology 30.
Yes, the subscription charges for Finology 30 are inclusive of taxes, totaling Rs.11,999/- for a year.
Your subscription will be valid until you cancel it. Your subscription may only get obstructed in case your payment is interrupted due to payment process failure.
The subscription for Finology ONE gets auto renewed at the end of every billing cycle for an eased and hassle-free access to Finology ONE.
No, we only charge a monthly subscription fee. After subscribing you can access all our premium tools and platforms (Ticker and Quest).
Sorry, our team works really hard to make our services enriching. We offer constant improvements but no refunds. Once you cancel a subscription, you won't be charged for future subscription fees. However, past subscription fees won’t be refunded.
Cancellation of the Finology 30 subscription is not possible as it is an annual plan that grants complete access to all features upon subscription.
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